Ticket Creation Instructions:
Work Order Requirements:
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Work order to be entered into Woven.
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See SOP for WO creation or processing.
WO Details:
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Trade: IT-Hardware Support
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Facilities Comp: Audio Services
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Reason: Unable to adjust volume
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Type: Facilities
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Priority: Normal
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Assignment: Daniel Morris
Call Out Instructions:
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Business/After Hours: No contact needed.
Leading Questions:
- Have you checked the Rockbot dashboard’s volume settings for that player?
- Have you checked the volume knobs on the amp or zone volume knobs?