Ticket Creation:

Work Order Requirements: 

• Work order to be entered into Woven. 
• See SOP for WO creation or processing.  

WO Details:   

• Trade: IT-Hardware Support
• Facilities Comp: IT-Computers/Hardware
• Reason: Virtual Machine
• Type:  Facilities 
• Priority:  Normal
• Assignment:  Graham Staniforth

Call Out Instructions:   

• Business/After Hours: No contact needed.  

Leading Questions:

1. Which machine is it/what program is it for?