Leading Questions:
- Is there a device connected to either the HDMI or coaxial port on the TV?
- Do you what input the device is plugged into?
- If possible, has that device been rebooted?
- Have the inputs been scanned to find the proper input?
Vendor Name |
Vendor Website |
Vendor Phone |
Account Number |
Pin |
Software Link |
Notes |
---|---|---|---|---|---|---|
Resolution Instructions:
- Instruction 1
- Instruction 2
- Instruction 3
- Instruction 4
- Instruction 5
Escalation Instructions: