Login to portal at: https://auth.pureaccess.com/

Note the Office is open from 8:00 - 5:30 Monday - Friday. On the weekends, you can use a personal code to get inside, but will have to have a badge/swipe card, to get into the building (which is locked on the weekend). 

Password is inside IT Master Records folder in Keeper Security

Instructions on Adding/Editing/Deleting Users

Add User:

1. Click the “Heads” icon in left sidebar
2. Click the green “Plus” icon at top right, then Create User
3. Enter first name, last name, and email, then click next. 
4. On the “User Groups” page, click the dropdown and choose “Support Center”
5. On the “Credentials” page, choose “Keypad Entry” then select the “Enroll Manually” radio button
6. Enter a 4 digit pin
7. Verify information on the “Review” page, then click “Create”
8. Click the White arrow pointing to the right at the top, then choose “Compile.” Compile must be selected to program any changes to the controller.

Edit or Deactivate a User

1. Click the “Heads” icon in left sidebar
2. Click the 3 dots at the far right and either “Edit User” or Deactivate User"
3. Click the white arrow at the top right, then Compile

The calendar/schedule can also be edited from the Calendar icon in the left sidebar.