Ticket Creation Instructions:

Work Order Requirements:

• Work order to be entered into Woven.
• See SOP for WO creation or processing. 

WO Details: 

• Trade: IT-Software Support
• Facilities Comp: Applications/Software
• Reason:  Microsoft Windows Updates
• Type:  Facilities
• Priority:  Normal
• Assignment:  Daniel Morris

Call Out Instructions: 

• Business/After Hours: No contact needed. 

Leading Questions:

1. Does your computer have Windows 10 or 11?
2. Have you rebooted your computer?