Ticket Creation Instructions:
Work Order Requirements:
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Work order to be entered into Woven.
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See SOP for WO creation or processing.
WO Details:
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Trade: IT-Software Support
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Facilities Comp: Applications/Software
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Reason: UFP Desktop Icon Missing
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Type: Facilities
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Priority: Normal
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Assignment: Daniel Morris
Call Out Instructions:
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Business/After Hours: No contact needed.
Leading Questions:
- What application/software are you attempting to use?
- Is the application in question installed on the computer?
- Is the “Company Portal” application on the computer? Can it be downloaded from there?