Ticket Creation Instructions:
Work Order Requirements:
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Work order to be entered into Woven.
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See SOP for WO creation or processing.
WO Details:
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Trade: IT-Software Support
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Facilities Comp: IT-Credentials and Account Management
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Reason: Software Install Requires Credentials
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Type: Facilities
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Priority: Normal
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Assignment: Daniel Morris
Call Out Instructions:
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Business/After Hours: No contact needed.
Leading Questions:
- Is the software you are attempting to install UFP approved?
- Are you using the Company Portal application to install the software?