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PC Security/Antivirus/VPN

Cerdant / Logically


  1. Cylance Issue (High)

    Ticket Creation Instructions: Work Order Requirements: Work order to be entered into Woven. See SOP for WO creation or...

  2. Phishing Training

    Note: KnowBe4 coming in summer 2023 Ticket Creation Instructions:  Work Order Requirements: Work order to be entered into Woven....

  3. Keeper Security

    Intro: Many Keeper Security tickets will be related to not being able to login. There is a virtual machine...

  4. Keeper Security Decision Tree

    Is your issue due to logging into Keeper Security? Yes   No     Can you authenticate Keeper Security...

  5. VPN/Connect Tunnel Issue (Normal)

    Ticket Creation Instructions:  Work Order Requirements: Work order to be entered into Woven. See SOP for WO creation or...

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